Shipping policy
Thank you for shopping with Nakoda. This shipping policy clarifies order processing, dispatch lead time, delivery schedule and logistics regulations for all orders, covering both B2B wholesale clients and B2C individual buyers. Completing an order means you fully accept all shipping terms below.
Order Processing & Dispatch Time
All confirmed paid orders will be packed and shipped within 1 business day. Our factory keeps abundant stock for all auto film items (PPF, window tint, car wrap, headlight film, windshield protective film etc.) to support fast dispatch.
Orders submitted on weekends, official holidays and big shopping seasons will be shipped on the next working business day.
Estimated Delivery Time
We focus mainly on the Middle East market. After shipment, standard shipping takes 5–8 business days to arrive.
This is an estimated delivery window. Actual transit time might shift a little due to customs clearance, remote area delivery, bad weather, airline schedule changes and other objective logistics issues out of our control.
Shipping Scope & Customer Types
Nakoda accepts both B2B bulk wholesale and B2C retail orders:
- B2B: Suitable for regional distributors, auto repair shops, car beauty stores, fleet companies and bulk resellers. We support repeated batch shipments, customized packing and long-term logistics cooperation.
- B2C: Open to individual car owners for personal use; small rolls and cut-size films are available for retail purchase.
For oversized bulk orders and OEM customized goods, we will negotiate and confirm the exact delivery timeline separately before production.
Shipping Cost
Shipping cost is calculated based on package weight, total volume, item quantity and receiving country. The exact freight will be displayed clearly on the checkout page before payment.
- B2C retail: Standard public shipping rate applies
- B2B large wholesale: We offer discounted bulk shipping quotes to lower your overall cost
Order Tracking
Once goods are dispatched, we send an email including tracking number and tracking link. You can track shipment movement online anytime.
Logistics carriers usually take 24–48 hours to refresh tracking data after pickup; please wait patiently if information fails to update immediately.
Customs, Tax & Import Charges
Import duties, customs taxes and local clearance fees levied by the destination country are borne by the buyer, for both B2B and B2C orders. We provide complete formal customs documents to help smooth customs clearance. Please learn about local import regulations before ordering.
Undeliverable Packages
If parcels get returned because of wrong address, recipient refusal, failed pickup and other buyer-side reasons, all return freight and related service fees need to be covered by the buyer. We will resend the goods only after all fees are paid.
Exceptions for Delays
We stick to the 1-working-day shipping rule and standard 5-8 business-day delivery cycle. Nakoda shall not be liable for delays caused by force majeure: natural disasters, extreme climate, logistics suspension, long customs inspections and other uncontrollable incidents.